A New Year of Growth – Luxe Haus Welcomes New Talent
It’s been a big winter at Luxe Haus — and we’re just getting started. With elevated demand, a busy vacation rental season already underway, a burgeoning property care business, and growing excitement for what’s next, we’re proud to share the next chapter of our story: the continued expansion of our team.
We’ve welcomed some incredible new talent across hospitality, guest services, and operations. These new team members bring deep experience from the likes of Montage, Auberge, Avantstay, Stein Erickson, Pacaso, Vacasa, and beyond — and they’re here to help us serve our guests and homeowners at the highest level.
Here’s who’s new:
Meet: Yvette
Title: Hospitality Development & Reservations Manager
Hometown: Colorado Springs, CO (but really all over — military kid!)
Midnight Snack: Pineapple
Favorite Part of the Job: I’m always learning new things and meeting new people.
Yvette Bennett joins Luxe Haus with a deep background in five-star hospitality, most recently at Auberge Resorts and Stein Collection. She brings a wealth of experience managing complex itineraries, curating elevated guest experiences, and partnering directly with luxury homeowners. As our new Hospitality Development and Reservations Manager, Yvette is helping us scale smartly, maintain excellence, and optimize performance across our portfolio.
Meet: Taylor
Title: House Manager
Hometown: Pelham, NH
Midnight Snack: Pizza
Favorite Part of the Job: The amazing coworkers I get to work with every day!
Taylor McCabe brings operational strength and on-the-ground experience from both Vacasa and Pacaso. As a House Manager, he oversees property care and owner satisfaction across a growing number of high-value homes. With a reputation for responsiveness and a sharp eye for detail, Taylor is already making an impact.
Meet: Yesenia
Title: Guest Experience Manager & Concierge
Hometown: Alexandria, VA
Midnight Snack: Brookside Dark Chocolates
Favorite Part of the Job: I love talking with people from around the world and turning small moments into unforgettable memories.
With years of luxury experience at Montage Hotels & Resorts, Yesenia Benmansour is a concierge powerhouse. She now leads our guest experience division, designing seamless, high-touch service journeys from booking to post-stay. Her approach blends personalization with operational precision — and ensures every guest feels right at home.
Meet: Sierra
Title: Guest Support & Haus Operations
Hometown: Toronto, ON, Canada
Midnight Snack: Pizza… or white truffle potato chips from Trader Joe’s
Favorite Part of the Job: Working with our incredible team — and that no two days are ever the same!
Sierra Gagne joins us with experience across Vacasa, AvantStay, and boutique property management. From her early days managing luxury short-term rentals to curating lifestyle-driven experiences for residential communities, Sierra knows what it takes to delight homeowners and guests alike. She now supports both guest experience and field operations across our Park City homes.
Meet: Brian
Title: House Manager
Hometown: Murray, UT
Midnight Snack: Chips
Favorite Part of the Job: The staff, great people and quality customer service.
Brian brings over a decade of experience in property and project management, with a background in both commercial and residential real estate. From managing multifamily communities to overseeing high-end home maintenance, he’s a steady hand and thoughtful problem-solver. As a House Manager, he helps ensure our properties are running smoothly and guests have everything they need.
Meet: Sam
Title: Guest & Owner Liaison
Hometown: Chicago, IL
Midnight Snack: Kettle corn
Favorite Part of the Job: The people I get to interact with daily — whether guests, owners, or the Luxe Haus team!
With a background in accounting, investigations, and client service, Sam Herzon brings a unique lens to the guest and homeowner experience. As our new Guest and Owner Liaison, Sam blends financial insight with a passion for hospitality to ensure every question gets answered and every stay feels seamless.
We’re proud of the team we’re building — and more energized than ever about what’s ahead. This growth means better support, better experiences, and even more personalized care for the guests and homeowners who make Luxe Haus what it is.
Here’s to an amazing year ahead.
A New Chapter in Luxury Community Living Begins in Deer Valley East
Last week marked a defining moment in the future of community living in Deer Valley, as The Mason unveiled its stunning new designer lobby to a crowd of more than 200 guests – investors, owners, partners, and local collaborators gathered to celebrate the next phase of this premier residential experience. Luxe Haus was proud to co-host the opening event, honoring our role as the preferred property management partner for The Mason and celebrating the evolution of a full-service mountain lifestyle destination.
Welcome to The Mason: Basecamp for Modern Adventure
Perfectly situated across from Deer Valley’s highly anticipated East Village and set along the scenic Jordanelle Reservoir, The Mason is more than a collection of residences – it’s a vision for long-term, elevated living. Every residence is turnkey, fully furnished, and meticulously finished with premium appliances and custom design touches. And that’s just the beginning.
The Mason’s master-planned infrastructure includes everything from a revitalized pool and hot tub area to a full-service restaurant with live entertainment, a ski shop, event space, and community shuttle access. Designed for all-season adventure and effortless elegance, The Mason brings to life a fresh vision of mountain living rooted in community, comfort, and long-term value.
The new lobby at The Mason
Luxe Haus: The Exclusive Property Management Partner at The Mason
At Luxe Haus, we don’t just manage homes – we elevate them. As the official onsite property management partner for The Mason, we are already delivering our signature white-glove service to a growing portfolio of vacation rentals and homeowner clients within the building. From 24/7 support and preventative maintenance to bespoke concierge offerings and revenue management, our team is seamlessly integrated into The Mason’s day-to–day operations.
Our presence here isn’t just behind the scenes – soon, Luxe Haus will open a brand-new office just off the lobby of The Mason, providing guests and homeowners with direct, walk-up access to our experienced team. Whether you’re a vacation renter in need of a last-minute private chef or a homeowner with a question about maintenance, our on-site experts will be right there to help. This is the next level of responsive, personalized care—and it’s what sets Luxe Haus apart.
A Night to Remember: Celebrating with Our Community
The grand opening of The Mason’s lobby wasn’t just a design reveal – it was a testament to what’s possible when vision, hospitality, and design come together. Luxe Haus had the privilege of inviting our homeowners, partners, and investor network to the unveiling. With over 200 attendees filling the airy, artfully curated space, the event became a vibrant celebration of connection and possibility.
Guests explored the modern lobby design, mingled with the development team, and got a first look at the vision for The Mason’s upcoming community offerings. This was more than an event – it was a milestone moment for Deer Valley East, and Luxe Haus was proud to lead the charge.
Welcome to The Mason
Our Office is Coming Soon: Here’s What That Means
We’re thrilled to share that Luxe Haus will soon have a permanent presence at The Mason. Located just off the lobby, our new office will act as a central hub for both guests and owners. In addition to offering our full suite of property care and vacation rental services, our team will also manage a front desk within the building – giving everyone direct access to our concierge services, maintenance coordination, and guest support.
This model reflects our broader mission: to provide homeowners with effortless oversight and to ensure guests experience seamless luxury from the moment they arrive.
A Shared Vision for the Future of Community Living
The Mason is being developed not just as a residence, but as a legacy community – an all-season destination that blends architectural sophistication with resort-style amenities and long-term operational care. That vision aligns perfectly with Luxe Haus’ own philosophy: to create effortless, elevated living experiences through proactive service, impeccable standards, and human connection.
Together, Luxe Haus and The Mason are setting a new precedent for luxury community living in Deer Valley East. Whether it’s our advanced home care technology, our seamless communication model, or our concierge-led guest experience, Luxe Haus is committed to serving this community with integrity and excellence.
Deer Valley vistas from The Mason
What’s Next for Luxe Haus at The Mason
As we settle into our new role at The Mason, we’re looking forward to introducing a variety of exclusive services for residents and guests. This includes:
- Bespoke Concierge Services – Private chefs, in – in-residence spa appointments, grocery delivery, and more
- Premier Vacation Rental Management – Turnkey revenue support for owners who wish to list their properties
- On-Demand Maintenance & Upkeep – Backed by preventative scheduling and rapid response times
- À La Carte Lifestyle Services – Holiday decor, airport transfers, pet care, and everything in between
For homeowners, this partnership means peace of mind. And for travelers, it means unforgettable vacations delivered with ease. For everyone at The Mason, Luxe Haus means a better way to live.
Final Thoughts: A New Era Begins in Deer Valley East
With the opening of The Mason’s lobby and the upcoming launch of our onsite office, Luxe Haus is proud to lead a new era of luxury hospitality and property care in Deer Valley East. We’re not just managing homes – we’re building community, one elevated experience at a time.
To our current homeowners and clients: thank you for being part of the Luxe Haus story. We’re growing – and we’re doing it with you, for you.
If you haven’t seen The Mason yet, let us show you why this is one of the most exciting communities in the Mountain West.
The Mason in Spring 2025, prior to it’s exterior facelift
As the crisp air of September sets in, it’s the perfect time for homeowners to prepare their properties for the upcoming winter season. Proactive maintenance now can help prevent costly issues later, while also ensuring your home is safe, efficient, and guest-ready for the busy months ahead.
Luxe Haus recommends addressing the following priorities this fall:
1. Pest Control – Secure Your Home Before Winter
As temperatures drop, pests begin looking for a way inside. Now is the time to lock in your pest control contract and address any entry points to keep rodents and insects from settling in for the season.
2. Fire Suppression System – Annual Inspection
Before fireplaces are lit and heating systems run full-time, schedule your annual fire suppression system inspection. Luxe Haus recommends tackling this in early fall to ensure everything is in working order before peak ski season.
3. Window Cleaning – Refresh Before Winter
Window cleaning is recommended at least twice a year. Early fall is an ideal time, allowing you to clear away summer dust and ensure your windows sparkle before snow arrives.
4. Exterior Concrete – Clean and Seal
Snow, ice, and road salts can be harsh on driveways and walkways. Sealing your exterior concrete each fall helps prevent cracking and spalling, saving you from costly repairs in the spring.
5. Deep Cleaning – Guest or Holiday Ready
Whether preparing for visiting family, hosting holiday gatherings, or getting ready for the rental season, schedule a professional deep clean now. A fresh reset ensures your home shines for every occasion.
6. Boiler and Snowmelt System Service – Winter Prep
Your boiler and snowmelt systems work hard during Park City’s long winters. Servicing them before the first snowfall ensures efficiency, prevents breakdowns, and keeps walkways and driveways clear.
7. Vehicle Detailing and Winter Prep – Ready for the Roads
Mountain winters are tough on vehicles. Schedule a professional interior and exterior detail to protect paint and finishes from road salt and grime. At the same time, prepare for winter driving by checking tread, topping off fluids with winter-safe blends, testing your battery, and replacing wiper blades. An emergency kit in the car is also a wise precaution.
8. Smoke and Carbon Monoxide Detectors – Biannual Testing
For safety, test all detectors twice a year and replace batteries as needed. As fireplaces, furnaces, and boilers come back into heavy use, fall is a critical time to confirm all alarms are working properly.
9. Gutters and Heat Tape – Prevent Ice Dams
Inspect and clear gutters and downspouts before the snow flies. Proper drainage reduces the risk of ice dams, which can cause leaks and interior water damage. Consider installing or checking heat tape along rooflines and gutters to ensure meltwater flows properly during freeze-thaw cycles.
10. Chimney Sweep and Cleaning – Fire Safety First
Before using your fireplace this season, schedule a professional chimney sweep and inspection. Whether wood-burning or gas, this helps reduce fire hazards, improves efficiency, and ensures safe operation throughout the winter.
Bonus Tips Homeowners Often Forget
- Weather Stripping & Seals: Inspect door jambs, garage doors, and window seals. Replacing worn weather stripping reduces drafts, lowers heating costs, and keeps snow and ice from seeping inside.
- Weep Holes in Windows: Clear out dirt and debris so water drains properly. Blocked weep holes can lead to water pooling and freezing in frames.
- Outdoor Faucets & Irrigation Systems: Blow out sprinkler systems and disconnect hoses from outdoor spigots to prevent freezing and burst pipes.
- Attic & Crawlspace Check: Look for signs of rodent activity, moisture, or insulation gaps. Early fixes prevent mid-winter damage.
- Backup Power: Test generators and ensure fuel is on hand. Storm-related outages are not uncommon in the mountains, and preparation offers peace of mind.
- Whole-Home Humidifier Service: If your home has a built-in humidifier, schedule a cleaning and service. This protects wood floors, furnishings, and overall comfort in Park City’s dry climate.
Taking care of these maintenance items now will give you peace of mind and ensure your Park City home is ready for a seamless, worry-free winter season. For homeowners who prefer a proactive, hands-off approach, Luxe Haus offers comprehensive management services to handle seasonal maintenance and property care on your behalf.
For homeowners in Park City and Deer Valley, owning a luxury vacation rental offers incredible income potential—but only when managed correctly. The difference between an underperforming property and a high-revenue luxury retreat often comes down to expert management. Luxe Haus specializes in high-end vacation home management, ensuring your property is not just listed, but optimized for maximum profitability and long-term value. Here’s how we help homeowners unlock the full potential of their investment.
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Higher Occupancy & Premium Rates
Luxury travelers expect top-tier service, seamless experiences, and unparalleled accommodations. Luxe Haus ensures that your property is marketed to the right audience, attracting discerning guests who are willing to pay premium rates for an exclusive stay. Our dynamic pricing strategy maximizes revenue based on market demand, seasonal trends, and competitive insights.
Unlike traditional property management companies, Luxe Haus provides full-service hospitality tailored to the luxury market. This includes:
- Professional daily housekeeping to maintain five-star cleanliness standards.
- Pre-arrival home staging for a flawless first impression.
- Preventative maintenance & regular inspections to protect your investment.
- Luxury concierge services that elevate the guest experience, increasing repeat bookings and referrals.
Luxe Haus Professional Property Management maintains 5-star reviews across Google, Airbnb, Vrbo and more
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Exclusive Marketing & Global Exposure
A luxury home deserves luxury marketing. Luxe Haus leverages strategic partnerships, high-end travel networks, and digital advertising to ensure your property reaches a curated audience of affluent travelers. Our expert team crafts professional photography, compelling listings, and targeted campaigns to maximize visibility and demand.
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Personalized Guest Experiences That Drive Repeat Bookings
Exceptional guest experiences lead to five-star reviews and repeat stays. Luxe Haus’s 5-star professional vacation rental management ensures every guest enjoys personalized touches, such as:
- Personalized concierge services for custom experiences and itineraries.
- In-home chef services, spa treatments, and exclusive VIP perks.
- Luxury welcome packages that set the tone for an unforgettable stay.
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Hassle-Free Ownership & Peace of Mind
Managing a luxury rental yourself can be overwhelming, from handling guest requests to maintaining property standards. Luxe Haus takes care of every detail, allowing you to enjoy the benefits of rental income without the stress. Our dedicated property management team handles everything from guest communication and booking logistics to property upkeep and financial reporting.
Luxe Haus maintains homeowner peace of mind while protecting your investment, 24/7, 365 days a year
Turn Your Home into a High-Performing Luxury Rental with Luxe Haus
A luxury vacation home is more than just a property—it’s an investment. With Luxe Haus’ expert management, you can enjoy higher rental income, worry-free ownership, and a best-in-class guest experience.
Owning a luxury vacation rental in Park City or Deer Valley presents a promising opportunity, but managing a high-end property requires more than just listing it online. While DIY hosting might seem appealing, the reality is that true luxury hospitality demands professional management to maximize revenue, protect your investment, and deliver five-star experiences. Here’s why partnering with a luxury property management company like Luxe Haus far outweighs the DIY approach.
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Guest Expectations: Five-Star Service vs. Basic Hosting
Luxury travelers expect seamless service, personalized experiences, and hotel-level hospitality. Professional luxury property management ensures:
- 24/7 concierge support and guest assistance
- Private chef services, in-home spa treatments, and customized experiences
- Daily housekeeping and meticulous property upkeep
- Effortless check-in and departure experiences
DIY hosts often struggle to meet these high expectations, leading to lower guest satisfaction and fewer repeat bookings.
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Revenue Optimization & Pricing Strategies
Professional property managers use dynamic pricing strategies based on market trends, demand forecasting, and competitive analysis to maximize occupancy and revenue. Luxe Haus ensures premium rates while maintaining exclusivity. DIY hosts often rely on guesswork, potentially leaving money on the table.
Professional luxury home management companies invest in impressive marketing, ensuring properties reach the right guests. Luxe Haus provides:
- Professional photography & videography
- Targeted advertising & exposure in elite travel networks
- Exclusive partnerships with high-net-worth travel agencies
DIY listings on platforms like Airbnb and VRBO rarely attract the ultra-luxury clientele willing to pay premium rates.
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Property Maintenance & Risk Management
Maintaining a luxury home requires more than occasional cleanings. Luxe Haus’s professional property management services provides:
- Routine property inspections & preventative maintenance
- Vendor coordination for repairs & emergency services
- Security & guest vetting to ensure only qualified renters
DIY hosts often lack the resources to provide this level of upkeep, putting their investment at risk.
Reduced risk and increased peace of mind is a key benefit of choosing the right professional property manager
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Time & Stress: Effortless Ownership vs. Full-Time Job
Managing a luxury home or vacation rental is a 24/7 responsibility. Homeowners who attempt DIY hosting often find themselves overwhelmed by guest requests, unexpected issues, and the demands of running a hospitality business. Luxe Haus eliminates this stress, allowing owners to enjoy passive income without the pain of daily operations.
The Luxe Haus Advantage: Elevate Your Rental to True Luxury Standards
Partnering with Luxe Haus means turning your vacation home into a high-performing luxury retreat while maintaining complete peace of mind. Our white-glove management approach ensures great service, maximized revenue, and an elevated guest experience that keeps travelers coming back.