Welcome to Sanctuary at The Colony

Things To Know

• AC & Heating Information

  This home is equipped with radiant floor heating for consistent comfort during the cooler months, as well as central air conditioning to keep the home comfortable year-round.
  
  Temperature settings can be adjusted using the wall-mounted thermostats located throughout the home.

• Fireplace & Firepit Use

  This home features multiple gas fireplaces, outdoor fire pits, and patio heaters for added comfort and ambiance. Please follow the instructions below for safe operation:
  
  • Great Room Fireplace: Operated using the black remote located on the mantel. Press the power button to turn the fireplace on or off. The remote also allows you to adjust the flame height.
  • Primary Bedroom Fireplace: Operated using the wall switch located on the side of the chimney.
  • Lower Level Fireplace: Operated using the on/off switch located on the left side of the chimney, above the cabinets. The switch can be difficult to see due to the low lighting.
  • Outdoor Fireplaces: Ignition methods vary by location. Some are operated by a wall switch (which may require a double tap), while others require manual ignition with a lighter after the gas has been turned on.
  • Patio Heaters: Turn the dial to High, then press the red igniter button to light the heater.
  • Exterior Fire Pits: Ignition methods vary by unit. Please refer to the house manual and any posted instructions for operating guidance.
  
  Please do not tamper with any gas lines. If a pilot light goes out or you experience any issues operating any of the fireplaces or fire features, please contact the Luxe Haus team at 435-291-1402.

• Spa Instructions

  The hot tub temperature and jets are controlled via the panel located on the side of the unit.

• Pool Access & Care

  To open or close the pool cover:

  1. Enter the code 1234 on the control panel.

  2. Press the check mark button to confirm.

  3. Press and hold the left arrow (←) to open the pool cover or the right arrow (→) to close the pool cover until it has fully opened or closed.

  Please continue holding the button until the cover has completely finished moving.

  The pool is heated to 87°F. For your safety and to help conserve energy, please close the pool cover after every use.

  
  After rainfall, place the cover pump on the pool cover to drain any standing water. The hose drains into the adjacent water feature and should remain in place.

• Wine Cellar

  Guests are welcome to store their own wine in the wine cellar during their stay. We kindly ask that you respect the owner's personal wine collection while using the space.

• House Guidelines & Quiet Hours

  Smoking: This property is strictly non-smoking — including all indoor areas, decks, and patios.
  
  The Colony observes quiet hours from 9:00 PM to 9:00 AM to ensure a peaceful environment for all guests and neighbors. During these hours, no outdoor music is permitted, and if using the hot tub, please keep voices low as sound carries easily.

• Sound System Information

  This home is equipped with a built-in Sonos sound system for an elevated audio experience throughout the property. Please follow the instructions below for use:
  
  • The system is controlled using a wall-mounted iPad with no passcode required.
  • Use the Savant app on the iPad to access music, Apple TV audio, lighting, and shade controls.

• Trash & Recycling Details

  Trash and recycling bins are located inside the garage. Luxe Haus handles bin service for you — no need to move them.
  
  Pickup Days: Bins are brought to the curb on Thursdays and returned to the garage on Fridays
  
  Access Notice: Contractors will briefly access the garage using secure codes to manage this service — please don’t be alarmed if you see them during these times.

• Snow Removal

  Snow removal begins at 6:00 AM on snow days following 4 inches of accumulation.

• Window Shades & Blinds

  Most rooms are equipped with wall-mounted switches to raise or lower the window shades. In designated children's rooms, corded shades are used for added safety.
  
  For detailed operating instructions, including guidance for specific window coverings throughout the home, please refer to the House Manual for Guests.

• Safety & Emergency Info

  Your safety is our top priority. In an emergency, please call 911 immediately. Once everyone is safe, notify the Luxe Haus team so we can further assist.
  
  A first aid kit is located under the kitchen sink for your convenience. There is also a fire extinguisher located under the kitchen sink as well as 4 additional extinguishers on the first floor, and 4 on the lower level.