Welcome to Sanctuary at The Colony

Things To Know

• AC & Heating Information

  This home is equipped with a radiant floor heating system for consistent, year‑round comfort.
  
  Temperature settings can be adjusted using wall-mounted thermostats located in every room.

• Fireplace & Firepit Use

  This home features multiple gas fireplaces, outdoor fire pits, and patio heaters for added comfort and ambiance. Please follow the instructions below for safe use:
  
  • Indoor fireplaces: Operated using a black remote located on the mantel. Press the power button to turn on, adjust temperature as needed, and allow a moment for ignition.
  • Outdoor fireplaces (varies by location): Some operate via a wall switch that requires a double tap to turn on.
  • Outdoor fireplaces requiring manual ignition: Use a lighter to ignite after turning on the gas.
  • Patio heaters: Turn the dial to “High,” then press the red igniter button to start the heater.
  • Exterior fire pits near the ski run and back patio: Ignition methods vary by unit; please follow posted signage.
  
  Do not tamper with any gas lines. If the pilot light goes out or you experience any issues, please contact the Luxe Haus team at 435-291-1402.

• Spa Instructions

  The hot tub temperature and jets are controlled via the panel located on the side of the unit.

• House Guidelines & Quiet Hours

  Smoking: All In is strictly non-smoking — including all indoor areas, decks, and patios.
  
  The Colony observes quiet hours from 9:00 PM to 9:00 AM to ensure a peaceful environment for all guests and neighbors. During these hours, no outdoor music is permitted, and if using the hot tub, please keep voices low as sound carries easily.

• Sound System Information

  This home is equipped with a built-in Sonos sound system for an elevated audio experience throughout the property. Please follow the instructions below for use:
  
  • The system is controlled using a wall-mounted iPad with no passcode required.
  • Use the Savant app on the iPad to access music, Apple TV audio, lighting, and shade controls.

• Trash & Recycling Details

  Trash and recycling bins are located inside the garage. Luxe Haus handles bin service for you — no need to move them.
  
  Pickup Days: Bins are brought to the curb on Thursdays and returned to the garage on Fridays
  
  Access Notice: Contractors will briefly access the garage using secure codes to manage this service — please don’t be alarmed if you see them during these times.

• Snow Removal

  Snow removal begins at 6:00 AM on snow days following 4 inches of accumulation.

• Window Shades & Blinds

  Most rooms are equipped with wall-mounted switches to raise or lower window shades. In designated children’s rooms, corded shades are used for added safety.

• Safety & Emergency Info

  Your safety is our top priority. In an emergency, please call 911 immediately. Once everyone is safe, notify the Luxe Haus team so we can further assist.
  
  A fire extinguisher and first aid kit is located under the kitchen sink for your convenience.