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435-513-8341

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Property Care FAQs

Frequently Asked Questions

Below are answers to frequently asked questions regarding our Property Care Services. If you have any further questions, feel free to reach out! We’re eager to help.

  • What’s included in the monthly management fee?

    Our monthly fee is designed to provide peace of mind by offering comprehensive care for your home:

    - 24/7 Dedicated Property Management: Always available to address your needs
    - Weekly Inspections: Customized checklists and monthly status reports keep you fully informed
    - Preventative Maintenance: Scheduled upkeep prevents issues before they arise
    - Annual In-Person Review: A thorough inspection ensures your home stays in peak condition
    - Routine Services: Weekly garbage removal and ongoing oversight

  • Do you offer À La Carte services?

    Yes, we provide additional services through our trusted network of vetted professionals. These services are seamlessly managed by our team with:
    - A maximum 10% markup for third-party services
    - Hourly rates for tasks handled in-house

    Some services we offer include:
    - Snow removal
    - Deep cleaning and housekeeping
    - HVAC maintenance
    - Pool and hot tub care
    - Interior design and renovation management
    - Lawn care and landscaping
    - Miscellaneous errands and transportation

  • What makes Luxe Haus different from other property management companies?

    Luxe Haus is more than a property manager—we are stewards of your most valued investment.

    Here's what sets us apart:
    - Honest Pricing : Upfront costs with no hidden fees or surprises
    - Decades of Expertise: Our team brings over 40 years of experience in property development, construction, and management
    - Cutting-Edge Technology: Advanced tracking and archiving systems ensure meticulous oversight of your home
    - Proactive Solutions: We address potential issues before they become problems
    - Seamless Communication: Monthly video walkthroughs, detailed reports, and 24/7 availability keep you informed every step of the way

  • Is Luxe Haus licensed and insured?

    Yes, Luxe Haus carries comprehensive general liability insurance, and all third-party vendors are fully insured and vetted to meet our exacting standards.

  • What is the length of your management contract?

    We don’t believe in long-term commitments to lock in our clients. Luxe Haus operates on a month-to-month basis with just 30 days' notice, fostering a transparent, collaborative relationship built on trust.

  • How do you ensure quality with vendors and third-party services?

    We work exclusively with trusted, vetted professionals. Our longstanding relationships allow us to secure competitive rates without compromising quality. Luxe Haus oversees every detail to ensure the highest standards are met.

  • How do you communicate with homeowners?

    Seamless communication is key:

    - 24/7 availability for urgent needs
    - Monthly video walkthroughs with detailed reports
    - Updates via phone, email, or text tailored to your preferences
    - A dedicated point of contact to address all questions or concerns

  • How do you determine your pricing structure?

    Our pricing is simple and fair, based on the size and complexity of your home. Rates are determined by the number of bedrooms and square footage. No tiers, no upgrades—just one inclusive price for all services listed.

  • What other services does Luxe Haus offer aside from property care?

    Luxe Haus also specializes in vacation rental management. We work behind the scenes to ensure your home is rented to high-quality travelers seeking exceptional stays. From creating best-in-class marketing materials to working with premier promotional partners, we handle every aspect of your home’s rental success.

    Some of our revenue-generating strategies include:
    - Professional photography and listing management on top travel platforms (e.g., Airbnb Luxe, VRBO, Marriott Homes & Villas)
    - Digital marketing and public relations targeting high-value guests
    - Revenue management and live expense tracking via an owner portal
    - Additional liability insurance coverage
    - A compliance officer to manage permits and registration

  • Why should I choose Luxe Haus for property management?

    Luxe Haus provides more than property care—we offer an effortless, collaborative partnership grounded in trust. Our experienced team safeguards your most valued investments with proactive solutions, transparent communication, and an unwavering commitment to exceeding expectations. Contact us to learn more.

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