Whether you’re planning your next luxury getaway in Park City, looking for premium property management, or interested in listing your home with Luxe Haus, our FAQs cover everything you need to know. Explore the sections below for details on bookings, concierge services, homeowner partnerships, and more.
You can explore our curated collection of luxury vacation rentals on our website. Use filters to refine your search by location, amenities, and dates to find the perfect home for your getaway. Need help? Give us a call! We're happy to help assist you in finding your next dream getaway.
Luxe Haus redefines luxury vacation rentals by offering a seamless, full-service experience that prioritizes both property owners and guests. With over 40 years of award-winning expertise in vacation rentals and hospitality, Luxe Haus combines premium property management with an unwavering commitment to five-star service. From personalized villa concierge services to expert guidance from Park City destination specialists, we ensure every detail of your stay is effortless.
Yes, every Luxe Haus home is professionally managed and meticulously maintained. We oversee every aspect of your stay, from pre-arrival preparations to post-departure care, ensuring a flawless experience.
Yes, select homes are dog-friendly! To find pet-friendly accommodations, simply enter your travel dates and specify the number of pets when booking.
Absolutely! Many of our homes allow for last-minute bookings. Availability may be limited, so we recommend securing your stay as soon as possible.
Booking is easy! Simply browse our available homes, select your dates, and follow the secure checkout process. Need assistance? Our team is happy to help.
Payment can be made in full at the time of booking. Additional charges for concierge services, add-ons, and special requests will be billed separately by our concierge team.
Reservations canceled prior to 60 days before check-in will be subject to a 30% cancellation fee. After this period, reservations become non-refundable, including in cases of natural disasters, flight cancellations, illness, or unforeseen circumstances unless covered by travel insurance. We strongly recommend purchasing travel insurance for added peace of mind.
A Luxe Haus team member will personally welcome you upon arrival, provide a tour of your home, and assist with any questions about amenities.
Our team is available 24/7 to assist with any request. You can reach us at 435-412-4309.
Yes, all Luxe Haus rentals are stocked with high-end essentials, including premium linens, toiletries, and kitchen basics. Additional grocery, liquor, and personal care items can be arranged through our concierge.
Luxe Haus properties use keyless door locks for a seamless departure. Simply pack up and exit at your scheduled time—no need to return keys.
Yes! Early check-in and late check-out can be added during booking or requested later (subject to availability).
We value guest feedback to continually refine our service, enhance property quality, and provide an exceptional experience.
Yes! We’ll send you an invitation to leave a review after your stay.
Our team is available 24/7 to assist with any concerns. Please contact us immediately, and we’ll address the issue promptly.
Luxe Haus provides full-service concierge offerings, including private transportation, personal chefs, curated experiences, ski passes, and exclusive access to top resorts and restaurants.
Yes! Our concierge team can arrange ski passes, dining reservations, in-home spa services, and more to elevate your stay.
To request concierge services, simply email us at concierge@luxehausvacations.com or call our team.
Luxe Haus offers full-service luxury property management, handling everything from maintenance and housekeeping to guest services and revenue optimization. We maximize your home’s potential while providing a seamless, stress-free experience for homeowners.
Unlike traditional property managers, Luxe Haus specializes in high-touch service, combining local expertise with world-class hospitality. Our team ensures your home is meticulously maintained while providing exceptional experiences for guests.
You’re never locked into a long-term contract with Luxe Haus. We believe our services speak for themselves. If you ever decide to step away, we simply ask for written notice—no penalties, no hassle.
Yes! As the homeowner, you have full control over your calendar. You can reserve your property for personal stays anytime through our owner portal.
At Luxe Haus, transparency is key. Homeowners receive regular video walk-throughs, scheduled in-person reviews, plus ongoing performance updates, and detailed revenue reports for vacation rental properties. Our team also provides proactive communication and 24/7 assistance, ensuring you're always informed about your home’s condition and performance.
Yes, we offer full-service property management for homeowners who do not wish to rent their home. Our property care services ensure your home remains in pristine condition year-round.
We leverage a multi-channel marketing approach, listing your home on top-tier booking platforms, utilizing paid advertising, social media, and public relations, and engaging with our extensive guest database to attract high-value travelers.
Your property will be featured on major luxury travel sites, including Marriott Homes & Villas, Airbnb Luxe, OneFineStay, Plum Guide, Vrbo, select event promotions and national partner pages, and more.
Our dedicated guest services team manages all inquiries, bookings, and requests, ensuring seamless communication from pre-arrival to departure. We provide 24/7 support to handle any issues that may arise.
Luxe Haus requires all guests to adhere to strict rental agreements and security deposit policies. We conduct thorough pre- and post-stay inspections, and in the event of damage, we facilitate claims and necessary repairs.
Yes, we use sophisticated revenue management tools to optimize nightly rates based on market demand, seasonality, and competitor analysis, ensuring you maximize your rental income.
Our professional housekeeping team conducts deep cleans after every guest departure. We follow a rigorous inspection checklist to ensure your home is in immaculate condition before each new arrival.
We monitor guest reviews and feedback to ensure continuous improvement. Our team proactively responds to reviews and leverages positive feedback to enhance your home’s reputation and booking potential.
Our comprehensive property management covers routine inspections, preventative maintenance, housekeeping, vendor coordination, landscaping, security checks, and more. We treat your home with the utmost care and attention.
We conduct regular inspections to ensure everything is in order. Monthly reports are provided to keep you informed of any updates, maintenance needs, or service recommendations.
We take a proactive approach by scheduling regular HVAC servicing, appliance maintenance, plumbing checks, and seasonal upkeep to prevent costly repairs down the line.
Absolutely! We understand that every home is unique. Our team will work with you to create a property care plan that aligns with your needs and preferences.
We partner with a network of vetted, high-quality service providers, including electricians, plumbers, landscapers, and general contractors, ensuring your home receives top-tier care.
Luxe Haus provides full-service project management for renovations, from design consultation to contractor oversight. Whether it’s a simple refresh or a major remodel, we ensure a seamless process.
Yes, we coordinate landscaping, snow removal, pool/spa upkeep, and any seasonal preparations to keep your home looking and functioning at its best year-round.
We use dynamic pricing strategies that adjust based on demand, local events, and market trends to ensure your home is competitively priced while maximizing revenue.
No. Luxe Haus believes in transparency—our pricing includes all necessary services, and there are no unexpected charges.
Yes! Homeowners have access to live booking updates through our owner portal. In addition, we provide regular revenue reports, industry insights, and updates on the local market to help you stay informed about your property's performance.
We take a proactive approach to home security and care. Our team conducts regular inspections, ensuring your home remains in top condition while identifying and addressing potential concerns before they become issues. We work exclusively with trusted vendors for maintenance and repairs, maintaining strict quality standards. Additionally, we implement controlled access protocols, so only authorized personnel and vetted service providers enter your home. With 24/7 support, emergency response readiness, and ongoing communication, Luxe Haus ensures your home is always protected and well-maintained.
Our team closely monitors weather conditions and takes proactive measures to secure your property. In the event of damage, we coordinate immediate assessments and necessary repairs.
Yes, Luxe Haus carries comprehensive general liability insurance, ensuring peace of mind for homeowners. Additionally, all third-party vendors we work with are fully insured and vetted to meet our rigorous standards. Your home’s protection is our priority.
We use a rigorous guest screening process, requiring identity verification and secure payment processing to prevent fraudulent reservations.
Every booking is personally facilitated by our team, ensuring a seamless and trustworthy experience. We require identity verification, secure payment processing, and thorough screening measures to confirm the legitimacy of every reservation. Our hands-on approach means we interact with each guest individually, adding an extra layer of assurance for both travelers and homeowners.
Guest safety is our top priority. Luxe Haus conducts welcome walk-throughs for every stay, ensuring guests feel comfortable and familiar with their home away from home. Our team is available 24/7 to provide support, handle any concerns, and assist with any needs throughout a guest’s stay. Additionally, guests sign rental agreements outlining house rules and expectations, reinforcing a secure and well-managed experience from arrival to departure.
